Logmein.com and Internet Explorer 9: No ActiveX install option

Recently I had installed Internet Explorer 9. When I then tried to connect to Logmein Remote computers, I was presented with the Install ActiveX page, however I got no prompt.

I tried a number of things to get it to install, but to no avail and I would have to click on the link for no install option.

However a few weeks later I had an issue where I could not connect to my DRAC controllers. The solution I found for this seems to have fixed the issue I had with Logmein.

See the article for more info.

But in essence I reset Internet Explorer to factory defaults. (Goto internet options, advanced tab and click reset).

In addition I cleared out temporary files, objects and files to to try and ensure every thing was clean.

logmein.com was still in my trusted sites in IE (this seems to have not been cleared out).

On returning to logmein, I was presented with the install ActiveX page after a small wait I was presented with the prompt to install, which I did. Now when going to remote computers I am not presented with the install page.

Logmein.com and Internet Explorer 9: No ActiveX install option

Dell Remote Access Controller (DRAC) and IE: “The XML page cannot be displayed”

I recently had issue connecting to my DRAC 5 controllers from Internet Explorer 9 (IE9).

The problem manifested itself as the above error message, and in some cases only the IP address and Port were displayed on the web page.

After searching the internet it appears that various people have had this issue since IE7.

The fix was pretty simple, but I must warn you it means resetting IE back to its default settings, so I have no idea what impact this will have if you have customised the IE config.

In IE9 internet options goto the advanced tab and press reset in the “Reset Internet Explorer Settings” section.

This stage was not necessary but I thought I would just try and take it back to a clea state.

I also cleared out the temporary internet files and objects. In addition I deleted all history, cookies etc….

Dell Remote Access Controller (DRAC) and IE: “The XML page cannot be displayed”

Dell OpenManage IT Assistant (IE, Java Problems/Issues)

I also posted over at the Dell forums http://en.community.dell.com/forums/p/19247089/19513996.aspx#19513996

I have just had this issue reoccur after someone updated the machine, I cannot confirm what caused the issues to reoccur as the user installed the java runtime engine and Internet Explorer 8 at the sametime.

However by using the solutions I detailed before I have managed to get IT assistant working in IE8 on windows 2008 server, running Java runtime 1.6.0_13. Below I summarise the issues and resolutions.
I have tried to summarise and clear up the problem and resolutions below.

There are 3 issues a

1. Automatic prompting for ActiveX controls error

This is caused by the java runtime engine, and occurs due to an update from 1.6._08+.

To get round this you just have to go the Java Control Panel(in the windows Control Panel) and the advanced tab. Expand the Java Plug-in entry and uncheck the “Enable the Next generation Java Plug-in option”.
See below.

2. Session timeout

This error appears to be something to do with TCPIP V6, I am afraid I cannot tell you why this is really occurring just that I know how to resolve in this instance. It must be noted that this resolution disables TCPIPV6 across the board in Windows 2008, so further down the line this could cause issues.

To disable TCPIP V6 in its entirety within Windows 2008 requires a registry key to be added and a reboot.

Add the following DWORD and set it to FFFFFFFF, and then reboot.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters\DisabledComponents

3. IT assistant Software Updates

This error is caused by a required java parameter in the Java runtime. Add the following parameter –Xmx256m to the Java Runtime Parameters in the Java control panel, Java tab under the java applet runtime settings.

Dell OpenManage IT Assistant (IE, Java Problems/Issues)