A DRAC 5 error has occurred–Media Active-X plugin install

Recently had this issue after getting DRAC 5 to work in Internet Explorer 9 (IE9).

Whenever going to the media page I would get offered the install, but the error would be on the page. Clicking install would drop me back to the login page for the DRAC.

I have found 2 fixes.

1. Add the IP address of the DRAC server as a site into the local intranet zone in the security tab in Internet Options.

2. For the internet zone, in security tab in internet options, select custom level and in the ActiveX controls and plug-ins Enable Automatic Prompting for ActiveX Controls.

A DRAC 5 error has occurred–Media Active-X plugin install

Dell Remote Access Controller (DRAC) and IE: “The XML page cannot be displayed”

I recently had issue connecting to my DRAC 5 controllers from Internet Explorer 9 (IE9).

The problem manifested itself as the above error message, and in some cases only the IP address and Port were displayed on the web page.

After searching the internet it appears that various people have had this issue since IE7.

The fix was pretty simple, but I must warn you it means resetting IE back to its default settings, so I have no idea what impact this will have if you have customised the IE config.

In IE9 internet options goto the advanced tab and press reset in the “Reset Internet Explorer Settings” section.

This stage was not necessary but I thought I would just try and take it back to a clea state.

I also cleared out the temporary internet files and objects. In addition I deleted all history, cookies etc….

Dell Remote Access Controller (DRAC) and IE: “The XML page cannot be displayed”

Config Dell Remote Access (DRAC) via Windows CMD

I recently discovered that you can configure the DRAC from within windows. If you have installed the DELL server administrator.

You can configure from the command line, using the racadm exe.

racadm setniccfg –s <drac ip> <drac subnet mask> <gateway>

racadm setniccfg -s 192.168.x.x 255.255.255.0 192.168.x.x

I had to setup some servers that already had windows installed. Normally I configure the DRAC via the boot menu. As you can see you can do it without rebooting.

Not sure what other items you can configure but hopefully this will point some people in the right direction.

note: the racadm is in the following location (although I believe it is added to the system path so should run from anywhere).

C:\Program Files\Dell\SysMgt\RAC<versionnumber)\

Config Dell Remote Access (DRAC) via Windows CMD